sdj66 Privacy Policy

sdj66 collects two types of information: information you voluntarily provide and information automatically collected while you use the platform.

1.1 Information You Voluntarily Provide

During account registration, verification, and use of our services, we may collect the following information:

• Full name and date of birth
• Email address and contact details
• National ID (NID) or passport number (for identity verification)
• Residential address
• Financial information: bKash, Nagad, Rocket, Upay, or bank account details
• Username and password (stored in encrypted form)
• Messages and complaints sent via live chat or email

1.2 Automatically Collected Information

The following information is automatically collected when you use our website:

• IP address and device identification information
• Browser type, operating system, and language preference
• Session cookies and performance cookies
• Page visit history, duration, and click patterns
• Gaming activity and transaction history
• Geographic location (country and division level only)

sdj66 uses your information for the following legitimate purposes:

• Account management: To handle registration, identity verification, and account security.
• Financial transaction processing: To securely complete deposits and withdrawals.
• Service improvement: To personalise your experience and improve platform performance.
• Promotional communications: To inform you of bonuses, promos, and updates with your consent.
• Fraud prevention: To verify the identity of authorised users and prevent fraudulent activity.
• Responsible gaming: To identify unusual gaming behaviour and provide support.
• Legal compliance: To comply with applicable laws and regulations.
• Customer support: To provide fast and effective resolution of your complaints and queries.

We will never use your information for purposes beyond those stated above.

sdj66 does not sell, rent, or commercially transfer your personal information. However, information may be shared in the following limited circumstances:

3.1 Trusted Service Providers

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, data storage, and technical support. These partners operate under strict confidentiality agreements and may use your information only for the agreed purposes.

3.2 Legal Obligations

We will comply with legal obligations if disclosure of information is required under a court order, demand from a government regulatory authority, or applicable law.

3.3 Fraud and Security

Information may be shared with relevant authorities where necessary to detect, investigate, or prevent fraudulent activity.

3.4 Business Changes

In the event of a change of ownership, merger, or acquisition of sdj66, your information may be transferred to the new entity. You will be notified in advance in such cases.

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device.

• Essential cookies: Required to maintain login sessions and for the basic functionality of the site.
• Performance cookies: To analyse which parts of the site are used most.
• Functionality cookies: To remember your language preference and display settings.

You can disable cookies from your browser settings. However, this may limit some features of the site.

sdj66 applies industry-standard technologies and practices to keep your information secure. Our security measures include:

• Use of SSL/TLS encryption technology for all data transmission
• Password hashing — no password is stored in plain text
• Additional encryption layers for financial transaction data
• Regular security audits and vulnerability testing on servers
• Firewall and access control systems to prevent unauthorised access
• Two-factor authentication (2FA) option to detect suspicious logins

Please note that no platform can guarantee 100% security on the internet. We therefore advise you to use a strong password and keep your login credentials confidential.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected. The general policy is:

• Information for active accounts is retained for the duration of the account.
• Financial and transaction records are kept for a set period following account closure or deactivation, as required by law.
• Information related to fraud prevention may be retained for an extended period.
• Information necessary for the resolution of legal claims or disputes is retained until the relevant process is complete.

After the designated period, information is securely deleted or anonymised.

As a user of sdj66, you have the following rights:

• Right of access: You may request to know what information we have collected about you.
• Right to rectification: You may request correction of any inaccurate information held about you.
• Right to erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to restrict processing: You may request that the use of your information be limited for specific purposes.
• Right to object: You may object to marketing communications at any time.
• Right to data portability: You may request to receive your information in a structured format.

To exercise these rights or to make any data-related request, contact us via live chat or by email at [email protected].

sdj66 is for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification is in place during the registration process and our team regularly reviews accounts.

If you become aware that a minor has opened an account on our platform, please notify us immediately at [email protected]. We will take prompt action.

Although sdj66 is a Bangladesh-focused service, our servers and technology infrastructure may be located in various countries. When your information is transferred internationally, we ensure that:

• The purpose of the transfer is consistent with this Privacy Policy.
• The receiving party maintains adequate data protection measures.
• Applicable data protection laws and regulations are followed.

Our platform may include services from third-party payment gateways and game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi). These third parties have their own privacy policies and we are not responsible for your information on their platforms. You are advised to read their own policies before using their services.

sdj66 reserves the right to change or update this Privacy Policy from time to time. For significant changes, we will:

• Send a notification to your registered email.
• Display a notice in a prominent place on the website.
• Update the "Last Updated" date at the top of the page.

If you continue to use the service after a revised policy is published, this indicates your acceptance of the new policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team will review and resolve your request as quickly as possible.

• Email: [email protected]
• Live Chat: Available 24/7 (in Bengali)

We take all privacy-related requests seriously and aim to respond within the set timeframe.